Four actions to improve Medicaid contact center performance
Surging call volumes, staff shortages, and dated technology challenge constituents as they try to secure benefits. Medicaid agencies are under…
Baltic Dry Index falls to 1860 down 47 points
Today, Tuesday, October 08 2024, the Baltic Dry Index decreased by 47 points, reaching 1860 points. Baltic Dry Index is…
UK transport chief aims to put maritime at ‘the heart of government plans’
Louise Haigh makes pledges to be the sector’s ‘biggest champion’
Strike bullet dodged for now, but raises questions of market resilience: analyst
Market participants yearning for a market where adverse events never lead to major supply chain hiccups are essentially asking for…
Speeding up scientific research with AI: Interview with Anna Koivuniemi, Head of Google DeepMind Impact Accelerator
Anna Koivuniemi of Google DeepMind explores how AI can revolutionize industries, benefit society, and drive scientific breakthroughs, while emphasizing the…
Kristian Jebsen sells remaining Gearbulk stake as Marubeni buys into $1bn fleet
Japanese trader joins MOL as shareholder in bulker group
Union Maritime books ‘very strong’ profit powered by flurry of tanker sales
UK owner also reveals charters for newbuildings alongside its own massive orderbook